PRODUCT REPAIRS
All-Clad Product Repairs
All-Clad electrical products are backed by a strong authorized service center network. Repairs and spare parts are available to keep your product running well during and after the warranty period.
INFORMATION - COVID 19
The Covid-19 situation has affected all of our day-to-day activities. We therefore thank you for your understanding regarding our response times to your requests and/or repairs of your products, in or out of warranty. We and our authorized repair centers are doing their utmost to meet your needs as quickly as possible.
We are maintaining an online parts and accessories sales service whenever possible, as is the case in our Accessories Shop or via some of our repairers, while trying to limit delivery delays as much as possible in accordance with local guidelines.
NOTE: Some repairers might be closed, we advise you to contact them by phone before visiting.
During the Warranty Period
Simply contact our Consumer Service team at 800-418-3325, or via email at Contact Us, for troubleshooting and support. If a repair is needed, a prepaid shipping label is provided to get your product to the closest repair center. The repair center will then quickly repair your product and return it back to you.
After the Warranty Period
Please contact one of our repair centers directly for any repair, accessory, or spare parts needs.
List of Repair Centers
While we would love to have a repairer in every region, to keep to our quality standards this is not possible. If a repairer does not fall in your state, please contact the one closest to you or All-Clad Customer Service to help.
British Columbia
Forum Appliances
245 East Pender Street
Vancouver, BC, Canada V6A 1T8
(604)-688-1628
1307-4500 Kingsway
Burnaby, BC, Canada V5H 2A9
(604)-432-1682
636-5300 No. 3 Road
Richmond, BC, Canada V6X 2X9
(604)-279-1218
Alberta, Saskatchewan, Manitoba
Dorothy's Appliance
6846-82 Ave. NW
Edmonton, AB T6B 0E7
(780)-436-8393
Ontario
Chadwicks & Hacks App.
682 Fennell Ave. E.
Hamilton, ON L8V 1V4
(905)-385-9274
(800)-310-9831
Butlers Service
249 Coxwell Ave
Toronto, ON M4L 3B4
(416)-463-1164
Québec
Centre De Pieces
8000 Boul. Pie 1X
Montreal, QC H1Z 3T3
(514)-374-4500
New York - Oceanside
Turnpike Appliance
18B Neil Ct.
Oceanside, NY 11572
(516) 486-5700
South Carolina
Appliance Sales and Service
2608 Main Street
Columbia, SC 29201
(803) 779-3218
Utah
eReplacementParts
6905 South 1300 East #232
Cottonwood Heights, UT 84047
(801) 285-7232
Washington
Action Small Appliance
2715 152nd Avenue NE
Suite 6-G
Redmond, WA 98052
Phone: (425) 643-9806
Fax: (425) 643-9834